Frequently Asked Questions

Where are you located?

We are located inside Studio 800 next to Mike's Barbershop. Address: 5103 Washington Street, Downers Grove, IL 60515

What are all the Med Spa services you offer?

Services offered could be found in the medical spa services tab. Services are updated quarterly as the practice grows and more science-based aesthetic medicine becomes available.

What forms of payments do you accept?

We accept Visa, Mastercard, American Express, cash, and we now accept Care Credit financing.

How do I prepare for my appointment?

Depending on service selected. Pre-appointment instructions will be sent prior to scheduled appointment.

Do you offer consultations?

Yes! Consultations can be booked online. To set up a consultation you can contact us in our Contact Us page. We also offer virtual consultations. Consultations do require a $60 fee.

Do you require a minimum service amount for concierge, and how far do you travel?

Yes! Concierge services are available with a minimum service amount of $500 and the mile radius is 15 miles from the practice location.

Why do I need to discuss my medical conditions with the medical spa?

Aesthetic/Cosmetic medicine is no different than any other medical practice and many health conditions are indicated on the skin and can affect cosmetic health, so your medical information is important in deciding how to effectively treat your skin.

How do I make an appointment?

For your convenience, we offer the following methods to schedule your appointment:

  • Schedule your appointment online
  • Call our office at 630-433-1054
    • Email us at [email protected] with your preferred date or day of the week and time range, and our scheduling coordinator will contact you to confirm your appointment.
  • Complete our contact form.
What do I need to bring to my first appointment?

Completed New patient and medical history form. List of current medications and medical conditions.

What if I need to reschedule or cancel?

Please call our office 630-433-1054 at least 48 hours in advance of your appointment. We’ll work with you to help you find another date that fits your schedule.